PMDF System Manager's Guide

With the PMDF MAIL utility, some of the burden of manually routing received FAXes may be alleviated. If you have all received FAXes sent as e-mail to a designated user, then that user may display the FAX from PMDF MAIL and then re-route it with the RESEND/FAX_ROUTING command. With this command, they should specify a routing number to be looked up in a FAX_ROUTING table. (See Section 37.3.3.1 for details.) The routing information associated with that routing number will then be used to reroute the FAX to its intended recipient.

To use this mechanism, specify SAVE_INPUT=1 in the DATA_TO_BITMAP channel option file. This will (1) cause the raw data for a received FAX to be retained as a .HELD file, and (2) in the e-mail message sent to the designated user include some special information in a Comments: header line which is used by PMDF MAIL to reroute the FAX. A sample data_to_bitmap_option. file is shown below.

OUTPUT_AS=EMAIL OUTPUT_FORMAT=DDIF TO=postmaster SAVE_INPUT=1

After the designated user --- the postmaster in the example shown above --- has displayed a received FAX message, he or she should then make sure that they have read the message part containing a header line of the form

Comments: saved file = xxxxxx

If the FAX e-mail message was delivered as an OpenVMS foreign format message, then this header line may appear in the message immediately following the FAX e-mail message. If this is the case, read that subsequent mail message.

Next, issue the PMDF MAIL command

EMAIL> RESEND/FAX_ROUTING=routing

where routing is the routing specification to use for rerouting the message (i.e., a routing number to look up in the FAX_ROUTING mapping table). In response to this command, the existence of the retained FAX will be verified and the specified routing will be looked up, displayed, and a confirmation requested via a prompt. Once this command is issued, the original FAX data will be reprocessed according to the specified routing information. A regular PMDF processing job handles the processing; the FAX e-mail message may be deleted after issuing the RESEND command.

The designated user must have sufficient privileges to rename and write files in the DATA_TO_BITMAP channel queue directory.