PMDF System Manager's Guide


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Chapter 35
35 Maintenance and Troubleshooting on UNIX
     35.1     Background on PMDF Operation
     35.2     Standard Maintenance Procedures
         35.2.1         Check the PMDF Configuration
         35.2.2         Check Message Queue Directories
         35.2.3         Check the Ownership of Critical Files
         35.2.4         Checking that the Job Controller and Dispatcher are Present
         35.2.5         Check Processing Log Files
         35.2.6         Running a Channel Program Manually
     35.3     General Error Messages
         35.3.1         Errors in mm_init, such as "No room in ..." Errors
         35.3.2         Compiled Configuration Version Mismatch
         35.3.3         Swap Space Errors
         35.3.4         File Open or Create Errors
         35.3.5         Illegal Host/domain Errors
         35.3.6         Errors in SMTP Channels: os_smtp_* Errors
         35.3.7         ERROR: In License (Tru64 UNIX)
         35.3.8         PMDF Check License Error (Solaris)
         35.3.9         Error in qu_init: Usage Level Requires PMDF-MTA Service
     35.4     Common Problems and Solutions
         35.4.1         Changes to Configuration Files or PMDF Databases Do Not Take Effect
         35.4.2         PMDF Sends Outgoing Mail, but Does Not Receive Incoming Mail
         35.4.3         POP and IMAP Clients Time Out
         35.4.4         Time Outs on Incoming SMTP Connections
         35.4.5         Outgoing TCP/IP Messages Sit in Queue
         35.4.6         PMDF Messages are Not Delivered
         35.4.7         Message Queues Contain .HELD Files
             35.4.7.1             Diagnosing .HELD Files
             35.4.7.2             Cleaning Up .HELD Files
         35.4.8         Messages are Looping
         35.4.9         Received Message is Encoded
         35.4.10         From: Address Missing in Notifications from PMDF
         35.4.11         vmunix: Fork/procdup: Thread_create Failed (Tru64 UNIX)
     35.5     Contacting Process Software Technical Support
Part 4
Part 4 Part 4
Chapter 36
36 PMDF-DIRSYNC
     36.1     Overview of Automated Directory Synchronization
     36.2     Analyzing Directory Synchronization Needs
     36.3     Planning the Directory Synchronization Configuration
     36.4     The PMDF-DIRSYNC Work Directory
     36.5     Configuring the Directory Synchronization Robots
         36.5.1         Establishing the DIRBOT
         36.5.2         Setting Up the DIRBOT's Work Order
             36.5.2.1             Examples of DIRBOT Work Orders
         36.5.3         Specifying the Recipes
             36.5.3.1             The Recipe Language
             36.5.3.2             Creating Site Appropriate Recipe Files
     36.6     Configuring the Directory Agents
         36.6.1         The LDAP Directory Agent
         36.6.2         The PMDF crdb Database Directory Agent
         36.6.3         The Lotus Notes Directory Agent
             36.6.3.1             Create a Directory on the Lotus Notes Server System
             36.6.3.2             Copy Images to the Lotus Notes Server System
             36.6.3.3             Configuring the Lotus Notes Directory Agent on the Lotus Notes Server
                 36.6.3.3.1                 Scheduling the Processes on the Lotus Notes Server
             36.6.3.4             Utility Programs for the Lotus Notes Server
             36.6.3.5             Configuring the Lotus Notes Directory Agent on the PMDF System
         36.6.4         The LDIF Directory Agent
             36.6.4.1             Producing a cc:Mail Directory Agent
             36.6.4.2             Producing a Microsoft Mail Directory Agent
             36.6.4.3             Producing a WordPerfect Office (GroupWise) Directory Agent
             36.6.4.4             Producing an ALL-IN-1 Directory Agent (OpenVMS)
             36.6.4.5             Producing a DDS Directory Agent (OpenVMS)
     36.7     LDIF Files
         36.7.1         LDIF File Format
             36.7.1.1             Encoded Values
             36.7.1.2             LDIF add Operations
             36.7.1.3             LDIF delete Operations
             36.7.1.4             LDIF modify Operations
             36.7.1.5             LDIF advisory Operations
             36.7.1.6             LDIF Differencing Files
         36.7.2         LDIF Attribute Names
             36.7.2.1             cc:Mail LDIF Attributes
             36.7.2.2             PMDF crdb Database LDIF Attributes
             36.7.2.3             LDAP or X.500 LDIF Attributes
             36.7.2.4             Lotus Notes LDIF Attributes
             36.7.2.5             ALL-IN-1 LDIF Attributes (OpenVMS)
             36.7.2.6             DDS LDIF Attributes (OpenVMS)
     36.8     The Recipe Language
         36.8.1         Data Structures: Strings and Lists
         36.8.2         Variables
         36.8.3         Operators and Functions
             36.8.3.1             Site-defined Mapping Table Functions
         36.8.4         Statements
             36.8.4.1             Template Statements
     36.9     Sample Configurations
         36.9.1         Sample Configuration on OpenVMS
             36.9.1.1             Recipe Files
             36.9.1.2             Sample LDIF Files
         36.9.2         Sample Configuration on unix
             36.9.2.1             Lotus Notes Server Side Configuration
             36.9.2.2             File Transfer for cc:Mail
             36.9.2.3             Recipe Files
             36.9.2.4             Sample LDIF Files
     36.10     The PMDF-DIRSYNC Command Line Utilities
         36.10.1         PMDF-DIRSYNC Command Line Utilities on OpenVMS
    Command 194     DIRSYNC/CONVERT
    Command 195     DIRSYNC/COOK
    Command 196     DIRSYNC/DIFFERENCES
    Command 197     DIRSYNC/DIRBOT
         36.10.2         PMDF-DIRSYNC Command Line Utilities on UNIX and NT
    Command 198     dirsync -convert
    Command 199     dirsync -cook
    Command 200     dirsync -differences
    Command 201     dirsync -dirbot


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